Order cancellation:-

• Order can be cancelled before the start of the work. A full refund will be made on cancellation.
• Order cannot be cancelled if the work is already started. Normally we start the work 6 hours after receiving the order. 

Order refunds:-

Refunds are provided depending on the service packages and plan purchased. As standard, all package comes with a limited refund with terms and conditions. 

Packages or services, once purchased, are non-refundable. However, under some circumstances, we offer full and partial refunds.

Terms and conditions for refunds:

• A full refund is done if the work is not completed before the deadline. However, if there is any hold-up with the order, the estimated delivery date will be extended, and refunds will not be made in such cases.
• On cancellation of the order, no refunds will be made if the work is started or completed. If work is not started, then the full amount will be refunded.
• A full refund is done if the customer has placed the wrong order and wants to cancel the order immediately after the purchase or before the start of the work.
• Once the work is completed, and the report is sent, no refunds will be made.
• All refunds will be issued to the original payment method.
• The refund time period will be 4 to 10 working days depending on the mode of original payment.

To know more about cancellations and refunds, read our refund policy https://backlinkworks.com/refund_returns/.