Refunds
Refunds are provided depending on the service packages and plan purchased. As standard, all package comes with a limited refund with terms and conditions.
Packages or services once purchased are non-refundable. However, under some circumstances, we offer full and partial refunds.
Terms and conditions for refunds:
- A full refund is done if the work is not completed before the deadline date. However, if there is any hold up with the order, then the estimated delivery date will be extended, and in such cases, refunds will not be made.
- On cancellation of the order, no refunds will be made if the work is started or completed. If work is not started, then the full amount will be refunded.
- A full refund is done if the customer has placed a wrong order and wants to cancel the order immediately after the purchase or before the start of the work.
- Once the work is completed, and the report is sent, no refunds will be made under any circumstances.
- All refunds will be issued to the original payment method.
- The refund time period will be 4 to 10 working days depending on the mode of original payment.
For refunds kindly email us at [email protected]
Need help?
Contact us at [email protected] for questions related to refunds.
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